Private Express
Private Express is a remote channel designed to ensure convenience, discretion, and excellence in service, allowing our Private and Prestige clients to handle their banking matters without the need to visit a branch. Through a dedicated and highly skilled team, we provide fast response times, expert guidance, and continuous support. Private Express also includes a service specially designed for expatriate clients, offering solutions tailored to their unique needs, and promoting proximity, trust, and efficiency in every interaction.
What is it?
Private Express is a new remote channel, exclusive to our Prestige and Private segments, designed to offer a faster, more personalised, and efficient experience to our high-value clients.
This channel also includes a dedicated service for expatriate clients, ensuring closer, specialised support tailored to their specific needs.
What is the purpose?
-
Improve the experience of Prestige and Private clients
-
Reduce response time
-
Enhance customer satisfaction
-
Offer a remote service that promotes convenience and closeness
What services do we have available?
-
Clarification of questions about products and services
-
Support with transactions and digital channels
-
Credit and investment management
-
Account opening
-
Specialised service for expatriate clients (International Desk)
How to contact us?
- Phone: +244 923 190 005
- Email: [email protected]
- Service Hours: Monday to Friday, from 09:00 to 17:00
-
What is it?
-
What is the purpose?
-
What services do we have available?
-
How to contact us?
Private Express is a new remote channel, exclusive to our Prestige and Private segments, designed to offer a faster, more personalised, and efficient experience to our high-value clients.
This channel also includes a dedicated service for expatriate clients, ensuring closer, specialised support tailored to their specific needs.
-
Improve the experience of Prestige and Private clients
-
Reduce response time
-
Enhance customer satisfaction
-
Offer a remote service that promotes convenience and closeness
-
Clarification of questions about products and services
-
Support with transactions and digital channels
-
Credit and investment management
-
Account opening
-
Specialised service for expatriate clients (International Desk)
- Phone: +244 923 190 005
- Email: [email protected]
- Service Hours: Monday to Friday, from 09:00 to 17:00